Ecru Charles Collection
The Charles Collection brings the natural beauty of hickory to life with a perfect blend of durability and style. Crafted with a 9/16" thickness and a 1.5mm top veneer, this engineered hardwood delivers the rich character of real wood while offering enhanced stability for modern homes.
With its 7-1/2" wide planks and random lengths up to 6 feet, this flooring creates a spacious, elegant look that complements both classic and contemporary interiors. The wire-brushed matte finish enhances the wood grain’s natural depth, providing a sophisticated texture that’s both stylish and practical.
Backed by a lifetime structural warranty and a 25-year residential finish warranty, the Charles Collection is a long-term investment in quality. Perfect for homeowners looking for hickory engineered hardwood, wide-plank wood flooring, or a matte-finish hardwood with character, this collection delivers warmth and sophistication to any space.
Experience the beauty of hickory flooring with the Charles Collection – where timeless charm meets modern durability!
Product Specifications
| Collection Name | Charles collection |
| Species | Hickory |
| Thickness | 9/16'' |
| Width | 7 - 1/2'' |
| Length | 6 ' RL |
| Top Veneer | 1.5mm |
| Finish | wire brushed matte |
| Warranty | Lifetime structure, 25 years Residential |
| Carton Size | 31.09sf/box |
| Boxes/Skid | 1243.60 |
| Weight/Box | 50 lb |
| Waterproof | Not Waterproof |
Spec Sheet Information Click Here
Shipping & Return Policy
Prices listed do not include shipping or taxes. All purchases are final and must be made in full box quantities. Please review our Return Policy for details on eligibility and conditions. Returns are only accepted for unopened, undamaged full-box products within the specified return window. Restocking fees may apply. Customers are responsible for all return shipping costs.
For more information on shipping rates and delivery options, please contact us before placing your order.
Ecru
Return Policy
GQ Flooring Online Store Return Policy
At GQ Flooring, we strive to provide high-quality products and excellent service. Please review our return policy carefully before making a purchase. By placing an order with us, you agree to the following terms:
Return Eligibility
- Returns are accepted within 15 days of the purchase date. No exceptions will be made beyond this period.
- All returns are subject to a 30% restocking fee.
- Products must be in their original, unopened, and undamaged packaging. Opened or damaged boxes will not be accepted for return.
- Special orders and custom orders are non-refundable. These include any items specifically ordered at the customer’s request that are not part of our regular stock.
- All transitions, including reducers, thresholds, and stair nosings, are non-refundable.
Return Process
- Customers are responsible for all return shipping costs. Shipping charges are non-refundable.
- Returns must be dropped off at one of our designated locations. The pickup location and further instructions will be provided in your order confirmation email.
- Returned items will be inspected before a refund is processed. If the item does not meet our return criteria, the return will be denied.
Refunds
- Once approved, refunds will be processed within 7–10 business days to the original payment method, minus the restocking fee.
- Any shipping fees paid on the original order are non-refundable.
Additional Terms
- GQ Flooring reserves the right to deny any return that does not meet the conditions stated above.
- Any disputes regarding returns will be subject to the jurisdiction of British Columbia laws.
- By purchasing from our online store, you acknowledge and agree to this return policy.
If you have any questions, please contact our customer service team before making a purchase.